Our return policy is strictly valid for 14 days upon successful arrival of your order. Your item(s) must be in good condition and returned in its original packaging along with your order number and contact info. Once we receive and inspect the returned item(s), we will send an email to notify you of its clearance for either refund or exchange.
Approved refunds are done via online bank transfer and will be processed within 7 business days after return of item, not including bank processing times.
Approved exchanges will be processed and sent out within 7 business days after return of item. Depending on your delivery address, the time it may take for your new item(s) to reach you may vary.
All sales marked under "Clearance" are final and non-refundable.
Please send your return parcel to:
A-05-02, Casa Indah 2,
47810 Petaling Jaya,
Please note that you will be responsible for your own shipping costs. Consider using a trackable shipping service as we cannot guarantee otherwise that your return shipping will be received in a safe and timely manner. Shipping costs are non-refundable.
For further assistance, please feel free to contact us.